Unsolicited renewal offers from third parties

We would like to advise you of a business practice that is becoming common in the domain marketplace and which may result in you inadvertently transferring your domain business away from Namohosting.com.

With increasing frequency, outside companies are making unsolicited offers directed towards our customers. It has been brought to our attention that these letters have been causing a great deal of confusion among our customers.

It is of the utmost importance that you ignore ALL communications regarding your domain name registrations except those sent directly from Namohosting.com.

The Tricks

A company will send a letter to you, either by email, or via the postal service, thanking you for registering or renewing your domain name. The letter will also invite you, in language that suggests a prior business relationship, to make some change to your domain, or to simply renew it, which will result in the name being transferred away from Namohosting.com and to the new company.

Protecting Your Domain Name Registration

We recommend taking the following steps to ensure that you aren't inadvertently deceived by these solicitations :

1) Ignore communication regarding your domain that is not from Namohosting.com
2) Report any incidents to us directly at dnsadmin@namohosting.com
3) Send us a sample of any solicitation letters as evidence. You can fax us at 1-408-567-9014 attention DNS Admin.

Additionally, the following resources can be used to help combat these practices :

In the United States :
Report your incident at the United States Postal Inspection Service On-line Complaints web site.
You can also complete the PDF Form and send the completed report to your Postmaster or mail to :

INSPECTION SERVICE SUPPORT GROUP
222 S RIVERSIDE PLAZA STE 1250
CHICAGO IL 60606-6100

In Canada :
Businesses and consumers who believe they have been misled should contact the Competition Bureau toll free at 1-800-348-5358 or visit their web site located at: www.competition.ic.gc.ca

Report your incident using the Competition Bureau On-line Complaints form here :
http://strategis.ic.gc.ca/SSG/ct02442e.html

Review the latest information at the RCMP website which can be found at :
http://www.rcmp.ca/scams/bfraud_e.htm
If you have already made a payment, we suggest contacting your bank or credit card company regarding your options of having payment stopped or reversed.